Delivery and Returns

DELIVERY

We charge a £3.00 flat rate for all orders. Free postage for orders over £30.00

RETURNS

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/credit/exchange. Please see below for more information on our return policy.

RETURN PROCESS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with original tags and labels attached.

To return an item, please email customer service at bundleandrust16@yahoo.com to obtain authorization for return. Alternatively, telephone 07734 114817.

After receiving authorisation place the item securely in its original packaging (complete with a return reference we will issue) and mail your return to the following address:

Bundle & Rust
32 Far Ings Road
Barton Upon Humber
North Lincolnshire
DN18 5AZ

Please note, you will be responsible for the initial payment of return shipping charges.

REFUNDS/CREDIT/EXCHANGES

Once received we will inspect the goods and provided we are in agreement we will issue accordingly (including reimbursement of your shipping costs). Please allow at least three working days from our receipt of your item to process any action. You will be advised of our decision before refund/credit/exchange is done.

EXCEPTIONS

The following items cannot be returned (or exchanged);

Items damaged after removal from packaging.

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